DELIVERY SCHEDULE : WEDNESDAYS - NORTH OF THE RIVER : THURSDAYS - SOUTH OF THE RIVER : FRIDAYS - PERTH HILLS AND FREMANTLE AREA : SATURDAYS - WA'S SOUTH WEST

Delivery Days. Delivery Cut Off Times and Rates (Karratha)

DELIVERY INFORMATION

As much as we would love to service all of Australia, unfortunately we are unable to at this stage. All deliveries are for Western Australia Only.

KARRATHA ONLY

COSTS SHIPPING SCHEDULE ORDER TURN AROUND TIMES

We need to send 10 x 15kg foam eskys at any one time. This will cost $250 inclusive of GST. It is based on the freight carriers minimum charge of 150kg.

This works out to be a cost of $25 per 15kg.

The plan I think would be to ship to Karratha fortnightly. We need to fill those 10 spaces otherwise we are subsidising the freight. That may be okay if we fill 8 spaces and have to pay for 2 empties but anymore and we will be losing money. An idea could be to have a counter of the website with how many spaces are left that we edit as orders come in. Another would be to have a dedicated emailing group of Karratha customers.

Bones take up a lot of space so may not be able to fit 15kg in a carton.

Set up Shipping method of Karratha - $25, however this is per carton so if the customers orders 3 cartons worth, we would have to contact them for the extra freight charges unless we could set up additional cartons of freight to Karratha as a product?

Ordering Cut off times and days

We are an online business who operate from Perth WA, and provide online delivery across WA on a weekly or fortnightly basis depending on your location. For our Karratha customers we offer a fortnightly delivery schedule. In order to meet our online service demands, we have ordering cut off times and delivery days for the Karratha area, 

Please note: to ensure your delivery for the fortnight, it’s imperative that we receive your order on a Monday before 10pm the week prior to the delivery week. Freight will be delivered to Perth depot, on the Friday of the same week, and then will be arrive at Karratha Depot the following Monday. (3 days later) Customers will be notified that freight could be picked up Monday afternoon. 

If your order is received after the cut off time, we will do our best to get your order completed and delivered, but cannot guarantee this will be possible. Instead, your order will be delivered the following fortnight. We will keep you updated should this be the case.

Orders for Pickup

 

DELIVERY CHARGES

Our deliveries are free of charge if you spend over $150 and live within the delivery parameters noted below. For orders under $150 and within the delivery parameters noted below our delivery charge is $8.95 or alternatively you can collect your order from one of our Farmers Markets on the weekend. 

DELIVERY SCHEDULE

Karratha

NORTH OF THE RIVER - WEDNESDAY

Ordering Cut off Day

Monday 10pm

Delivery Day

Following Monday . 

REGIONAL WA

 

We are now pleased to offer a revised and improved chilled transport delivery service to our Southwest customers.

Each area now has a specific delivery day and a specific ordering cut off day and time. We have also expanded our regional delivery area. All prices include 1×10 kg carton. If you are unsure of how many cartons you need, please email us.

We use a small locally owned refrigerated transport company, Southwest refrigerated transport. They provide a door-to-door service direct to your home or business. We care about the integrity of our produce hence why we use a premium refrigerated delivery service for you.

We will notify you via text message on the day that we deliver your order to our freight company, to let you know it has been safely received.

We have the capacity to combine regional orders. For example, if you have one or more friends you can combine your orders and save on the base freight fee. One customer would go through to the checkout and pay the base fee any other customers that wish to combine their orders simply go through to the checkout and instead of selecting the base fee simply pay for however many cartons you need. Then in the notes section of the check-out let us know your friends name who you wish to combine your order with.

PLEASE EMAIL US DIRECTLY FOR OUR REGIONAL FREIGHT PRICES. 

  • ALTERNATIVELY
  • If you would like to pick up your order in person, you can pre-order online and select from one of our locations below for collection. We would love to meet you.